Shipping policy
Shipping Timeline
Thank you for shopping with Sprouted Coconut. Because our product is a rare, seasonal fruit that is hand-selected and prepared to order, please review the following before placing your order.
Sprouted coconuts are only available during a limited seasonal harvest window. Once your order is placed, please allow approximately 5 weeks for it to be processed and shipped. This extended timeline lets us source, prepare, and ship the freshest possible product once the season's harvest is ready — your order isn't sitting in a warehouse; it's essentially reserving your place in line for the next batch.
Order Confirmation
You'll receive an email confirmation immediately after placing your order. A separate shipping confirmation with tracking information will follow once your order actually ships.
Why the Wait?
Unlike regular coconuts, sprouted coconuts can't be mass-produced or stocked ahead of time — the sprouting process happens naturally on the tree over several months, and each harvest is limited. Placing an order early is the best way to make sure you get some once the season's coconuts are ready.
Shipping Delays
Because this is a perishable, seasonal agricultural product, timelines may occasionally shift due to weather, harvest availability, or carrier delays. We'll do our best to keep you updated if anything changes with your order's expected timeline.
Shipping Destinations
[Fill in: which countries/regions you ship to — e.g., "We currently ship within Canada" or "We ship to Canada and the United States"]
Questions About Your Order
If you have any questions about the status of your order, please contact our support team and we'll be happy to help.